HRMC Physicians Clinic Now Offering Telemedicine Visits

May 17, 2020, HRMC Physicians Clinic Now Offering Telemedicine Visits

In order to help patients care for their health during the COVID-19 pandemic, providers at the HRMC Physicians Clinic are now offering telemedicine visits in addition to in-person medical appointments, according to Jennifer Kalahar, director of clinics for Huron Regional Medical Center.

“Our highest priority during this COVID-19 pandemic is to keep all of our patients and staff as safe as possible,” said Kalahar. “While social distancing and other measures to prevent infection are of utmost importance, it is equally important to remain healthy and keep pre-existing medical conditions well controlled.”

To ensure care remains uninterrupted, HRMC Physicians Clinic is providing secure virtual visit options for patients across the region.

Virtual Care Options

Two telemedicine visit options are available:

• Telehealth visits use live video and audio to connect patients with their provider from the comfort of home. These visits are conducted through a private, secure Zoom connection. During the visit, clinic staff will assist with registration and connect patients directly to their provider for a real-time appointment.

• Virtual check-ins connect patients to their provider through a phone call. This option is ideal for patients without video access or those who prefer not to use technology. It can also be used for medication management or follow-up care that does not require a visual exam.

Both options include the same thorough review of medical history, medications, and current concerns as an in-person visit.

“When patients call the clinic, staff will review their medical needs to determine which option is best or if an in-person visit is still necessary,” said Kalahar. “For video visits, a link is sent by email, and a test connection is completed to help patients feel comfortable with the process.”

To further reduce time spent in the clinic, patients requiring laboratory services only are prescreened by phone and directed straight to the lab after checking in.

The HRMC Physicians Clinic team continues to follow all recommended public health guidance to protect patients and staff, including enhanced cleaning procedures, screening of all patients and staff before entering the clinic, and adjustments to clinic traffic flow to support social distancing.

Telemedicine visits are available for both new and existing patients. To schedule an appointment, call 605-353-7660 or visit www.hrmcphysiciansclinic.org.